FAQ's (Frequenty Asked Questions) about Delivery

How do you know when to deliver oil to me?
Your delivery is based on a formula called the degree day formula which is used by all oil companies. Click here for more info

I smell oil in the house after an oil delivery, what should I do?
This is normal. Wait an hour or so to see if the smell goes away. If after this time, the smell is still there, call our office.

Should I turn my heating equipment off when I get an oil delivery?
It is not necessary to shut it off.

What is the whistling noise when I get an oil delivery?
That is the sound of the vent alarm, which signals to the delivery person that your tank has reached its filling capacity.